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City of Danville Office of Economic Development
P.O. Box 3300 | 427 Patton St.
Danville, VA 24543-3300
Ph: (434) 793-1753 | Fx: (434) 797-9606
International Line: 001-434-793-1753


Posted on: September 15, 2016

Telvista hopes to hire 150 new full-time workers by the end of the year,

Telvista hopes to hire 150 new full-time workers by the end of the year, said the company’s site director.

The addition to its workforce will result in a total of more than 650 jobs at the customer service provider’s location at 119 Cane Creek Blvd. in Airside Industrial Park.

The announcement was made Thursday morning at the Regional Center for Advanced Technology and Training in Danville. Officials from the city and Pittsylvania County, representatives for state and Congressional leaders and members of the public attended.

Mayor Sherman Saunders told attendees the new jobs “will make a positive impact on the lives of our citizens.”

“One-hundred-and-fifty jobs in Danville is a tremendous boost to our region’s economy and continues to build on the tremendous growth we’ve seen at Telvista since its location in our city,” Saunders said in a prepared statement.

Mary Rae Carter, special advisor for rural partnerships for Gov. Terry McAuliffe, also spoke at the event.

The company is adding a new customer and a new program to support sales and service of a popular vehicle diagnostic tool and road side assistance services, said Telvista Site Director Lisa Wallace. The 150 added employees will handle calls relating to the product, Wallace said.

“We’re very committed to this area and we love the people in the community,” Wallace said during an interview after the announcement.

Dallas-based Telvista provides customer engagement for companies through contact management, IT services, social media services, interactive voice response and others.

“Since launching the Danville operation in 2005, the Danville community has provided the right mix of labor availability, quality and cost structure,” Wallace said in a prepared statement.

She declined to reveal the jobs’ pay, but said they will provide competitive wages and monthly pay-for-performance bonuses. Telvista is seeking applicants with at least one year of customer service/sales experience for the positions.

Wallace noted that there will be bilingual opportunities available for potential job seekers, according to a news release.

The company hopes to fill the positions by December.

“Telvista has thrived in Danville since opening its facility in April 2005, and we celebrate the addition of 150 new jobs in a region that continues to rebound economically,” McAuliffe said in a statement. “As we work to build a new Virginia economy, it is essential that we create 21st century jobs that provide diverse and sustainable employment opportunities and ensure that we are not over-reliant on federal spending. We thank Telvista for its commitment to the Commonwealth. This is the second expansion that Telvista has announced in the past 18 months, and we are thrilled when our existing businesses are successful and participating in the growth we are seeing across Virginia.”

Applications are being accepted for the new positions at Telvista and are available online at

John Crane reports for the Danville Register & Bee. Contact him at or (434) 791-7987.

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